High Lockout
P0.5-0.9 on Potterton Powermax HE

Your boiler has detected that there is not enough water pressure in the central heating system to operate safely.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Water pressure in CH system low. Replenish CH system & purge air. Find leak(s) and repair. Compare analogue gauge pressure.

What causes this fault?

This fault occurs when the water inside your radiators and pipework has dropped below the minimum level required for the boiler to fire up safely. The most common reasons are a slow leak somewhere in the system, air being released through valves, or the internal expansion vessel losing its air charge over time.

This issue is frequently seen in autumn when the heating is turned on for the first time after summer, as dormant leaks or air pockets often become apparent once the system is pressurised and heated.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

Find a Gas Safe engineer
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