Viessmann bc Fault Code
Also written as BC — same fault.
The Viessmann bc fault code means: your boiler has lost its connection with the remote control unit used to manage your primary heating circuit.. It appears on 7 Viessmann models in our database.
Technical description: Control mode without remote control: Communication fault - Vitotrol remote control heating circuit A1
What causes the Viessmann bc fault?
This fault occurs when the boiler's main internal computer loses its digital link with the Vitotrol thermostat or remote control unit. The most common reason is a break in the physical wiring between the two devices or a temporary electronic glitch in the communication module. In some cases, it can be caused by the remote control unit itself failing due to age or internal component wear.
DIY fix possible
Check if the batteries in your Vitotrol unit need replacingEnsure the remote control is correctly docked in its wall bracketTurn the boiler power off and back on at the fused spur to reset the connection
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Gas Safe Register →Viessmann models that show the bc fault code
Click a model for the full fault code list and model-specific repair notes.
Source
Viessmann bc fault code information on this page is sourced and cross-checked against the official Viessmann service / installation manuals for each affected model.
Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed 27 April 2026