Medium
26 on Vokera Easi-Heat I

Your boiler is experiencing a temporary communication error or internal glitch that usually resolves itself, but may require a simple reset if the heating doesn't resume.

Book a service

This fault should be looked at by a Gas Safe engineer within the next week or two. It may get worse if left.

What the manual says

Manufacturer manual

Temporary fault code (Refer to section 7.10)

From this model's manual
Verified against the Vokera Easi Heat I Combi installation & service manual.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

What causes this fault?

On the Vokera Linea HE, fault 26 occurs when the internal control system experiences a brief communication delay or a software glitch. It is essentially a 'handshake' error within the electronic boards that causes the boiler to pause operations momentarily while it tries to recalibrate. If the system cannot clear this error on its own, it will stop the boiler from firing to protect the electronics.

DIY fix possible

Check if the boiler clears the code automatically after a few minutesPress the reset button once to clear the temporary faultMonitor the boiler for recurring instances of this code

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