Emergency
A30 on Vokera Easi-Heat I

Your boiler has detected a flame inside when it should be turned off, which means the system is not shutting down correctly and needs professional attention.

Act immediately

Turn off your boiler and stop using gas appliances. Call a Gas Safe engineer now. This fault can be dangerous if ignored.

What the manual says

Manufacturer manual

Extraneous flame

From this model's manual
Verified against the Vokera Easi Heat I Combi installation & service manual, page 8.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

Engineer required

This is a emergency severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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