Medium
28 on Vokera Easi-Heat I

Your boiler has detected a temporary internal communication error and is attempting to restart itself.

Book a service

This fault should be looked at by a Gas Safe engineer within the next week or two. It may get worse if left.

What the manual says

Manufacturer manual

Temporary fault code (Refer to section 7.10)

From this model's manual
Verified against the Vokera Easi Heat I Combi installation & service manual.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

What causes this fault?

This fault occurs when the boiler's internal computer system experiences a temporary glitch in communication between its electronic components. It is most commonly caused by a minor electrical interference or a momentary loss of data signal, which prompts the boiler to automatically reset to ensure everything is working correctly.

DIY fix possible

Wait up to 15 minutes for the boiler to complete its automatic restart sequenceIf the code remains, turn the mode selector switch to the 'OFF/RESET' positionWait 10 seconds, then return the switch to the 'ON' or 'WINTER' positionEnsure any external controls or thermostats are calling for heat

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