High
32 on Vokera Easi-Heat I

Your boiler has stopped working because the internal fan, which safely exhausts gases out of the flue, is not spinning at the correct speed or has failed completely.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

What the manual says

Manufacturer manual

Fan fault

From this model's manual
Verified against the Vokera Easi Heat I Combi installation & service manual.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

What causes this fault?

This fault occurs when the boiler's safety system detects that the fan is not spinning fast enough to safely clear waste gases from the flue. The most common reasons are a buildup of dirt on the fan blades, a failure in the fan's motor, or a communication issue where the main control board can no longer control the fan speed.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

Find a Gas Safe engineer
Search the official register →

Avoid the next call-out bill

A cover plan would handle faults like 32: no call-out fees, no surprise bills.

Approved partner
Domestic Appliance Guard
Unlimited call-outs, 24/7 helpline, no price-hike promise
Get a quote →

Affiliate links. We may earn a commission at no extra cost to you.

Related fault codes

Related guides you might find useful