What the manual says
Manufacturer manualDomestic hot water (DHW) sensor fault – sensor damaged, wiring shorted or wiring disconnected – check the wiring
What causes this fault?
This fault occurs when the boiler's main control board can no longer communicate with the sensor responsible for measuring your hot water temperature. The most common reason is that the internal sensor has developed a technical failure or the electrical wiring connecting it to the system has come loose or become damaged.
Engineer required
This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.
Avoid the next call-out bill
A cover plan would handle faults like F12: no call-out fees, no surprise bills.
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Related fault codes
All 28 fault codes on the Modena HE
Seeing a different code? Every code this model can display, in one place.