Low
F39 on Ferroli Modena HE

Your boiler is having trouble communicating with the outdoor weather sensor, which means it cannot automatically adjust its temperature based on outside conditions.

Monitor it

This is a minor fault. Keep an eye on it and mention it at your next annual boiler service. Reset the boiler and see if it clears.

What the manual says

Manufacturer manual

External probe fault

From this model's manual
Verified against the Ferroli Modena He installation & service manual, page 26.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

What causes this fault?

This fault occurs when the boiler's internal components detect a rapid, unsafe rise in temperature that cannot be dissipated. It is usually caused by a blockage in the pipework, a buildup of air, or a pump that has failed and stopped moving water through the system. In some cases, the temperature sensor itself may be faulty and providing an incorrect reading to the control board.

This issue often surfaces when the heating is first turned on after summer, as circulation pumps can seize up during long periods of inactivity.

Engineer required

This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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