Technical description
Exchanger protection activation – possibly caused by no system circulation, air in the system or sensor damaged
What causes this fault?
This fault occurs when the boiler's internal components detect a rapid, unsafe rise in temperature that cannot be dissipated. It is usually caused by a blockage in the pipework, a buildup of air, or a pump that has failed and stopped moving water through the system. In some cases, the temperature sensor itself may be faulty and providing an incorrect reading to the control board.
This issue often surfaces when the heating is first turned on after summer, as circulation pumps can seize up during long periods of inactivity.
Engineer required
This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.