High
F61 on Glow-worm Flexicom hx

Your boiler's main control board has suffered a communication failure or internal electrical fault, meaning it can no longer send instructions to heat your home.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

What the manual says

Manufacturer manual

Main PCB fault

Shared across the range
This code is shared by the boilers in this range, which use the same control board. It may not be printed in this exact variant’s manual.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

What causes this fault?

This fault occurs when the boiler's internal computer, the PCB, loses its ability to communicate with the gas valve and other vital components. The most common reason is an electrical short-circuit or a component failure on the board itself, preventing it from safely controlling the ignition sequence. Think of it as the brain of the boiler losing its connection to the rest of the system.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

Find a Gas Safe engineer
Search the official register →

Avoid the next call-out bill

A cover plan would handle faults like F61: no call-out fees, no surprise bills.

Approved partner
Domestic Appliance Guard
Unlimited call-outs, 24/7 helpline, no price-hike promise
Get a quote →

Affiliate links. We may earn a commission at no extra cost to you.

Related fault codes

All 52 fault codes on the Flexicom hx

Seeing a different code? Every code this model can display, in one place.

Related guides you might find useful