High
S.97 on Glow-worm Flexicom hx

Your boiler is temporarily pausing to check if there is enough water pressure before it starts up, which is preventing your heating and hot water from running.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

What the manual says

Manufacturer manual

Water pressure sensor check is running, demand (DHW or heating) is blocked

Shared across the range
This code is shared by the boilers in this range, which use the same control board. It may not be printed in this exact variant’s manual.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

What causes this fault?

This fault occurs when the boiler's internal computer tries to verify there is enough water pressure to run safely but fails to get a clear reading. The most common reason is a failing or blocked water pressure sensor that provides inconsistent data, causing the system to pause as a safety precaution.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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Related fault codes

All 52 fault codes on the Flexicom hx

Seeing a different code? Every code this model can display, in one place.

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