Low
S.01 on Glow-worm Flexicom hx

Your boiler is currently preparing its internal fan to safely clear any leftover gases before it begins the ignition process.

Monitor it

This is a minor fault. Keep an eye on it and mention it at your next annual boiler service. Reset the boiler and see if it clears.

What the manual says

Manufacturer manual

fan pre-run

Shared across the range
This code is shared by the boilers in this range, which use the same control board. It may not be printed in this exact variant’s manual.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

What causes this fault?

This is not actually a fault, but rather a normal part of the boiler's starting routine where the fan spins up to clear the combustion chamber. It occurs every time there is a demand for heating or hot water to ensure the system is safe to ignite. If the code stays on the screen for a long time without the boiler firing up, it may indicate that the fan is struggling to reach the required speed.

DIY fix possible

This fault may be fixable without an engineer. Check your manual first.

Find a Gas Safe engineer
Search the official register →

Avoid the next call-out bill

A cover plan would handle faults like S.01: no call-out fees, no surprise bills.

Approved partner
Domestic Appliance Guard
Unlimited call-outs, 24/7 helpline, no price-hike promise
Get a quote →

Affiliate links. We may earn a commission at no extra cost to you.

Related fault codes

All 52 fault codes on the Flexicom hx

Seeing a different code? Every code this model can display, in one place.

Related guides you might find useful