What the manual says
Manufacturer manualFLAME Detected
From this model's manual
Verified against the Potterton Boiler Suprima 30l 100l installation & service manual.
Engineer required
This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.
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All 51 fault codes on the Suprima HE
Seeing a different code? Every code this model can display, in one place.
242526272829All lights: OFFAPS Cycling LOCKOUTAPS Stuck FaultBoiler TemperatureCasting Thermistor FaultCirculationCirculation LOCKOUTElectrical Supply FaultFalse Flame FaultFlashing Red LEDFlow Thermistor FaultGreen LED OFF, Red LED ONGREEN LED on continuouslyGreen light 'On' onlyGreen light flashes rapidlyGreen light On onlyIgnition LOCKOUTLights: Flash Flash OnLights: Flash Off FlashLights: Flash Off OnLights: On Off FlashLockoutLockout (LED Mode)Lockout (rapid flashing)Lockout (Red) light is onLockout (Red) light will flashNo Switched LiveONOverheatOverheat - Red LED: FLASHINGOverheat conditionOverheat LOCKOUTOverheat ThermostatPCB FaultRED & GREEN lights flashingRED & GREEN lights OFFRed LED flashingRED LED on continuouslyRed LED on onlyRed LED rapid flashingRed LED: Flashing RedRed LED: Rapid FlashingRed light flashing (Lockout)THERMISTOR