High
Red LED on only on Potterton Suprima HE

Your boiler has lost the signal that tells it to turn on, or a internal electrical component is preventing it from starting.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Check external controls/SW LIVE supply or internal fuse/overcurrent fault (Fan or Pump)

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

Find a Gas Safe engineer
Search the official register →

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