High
Lights: Flash Off Flash on Potterton Suprima HE

Your boiler is failing to start because it is not receiving enough electricity from your home's power supply.

Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

What the manual says

Manufacturer manual

Low Electrical Supply. Incoming Voltage less than 180V. Check System Controls & System Wiring. Otherwise contact Electricity Provider.

From this model's manual
Verified against the Potterton Boiler Promax Heatonlyheinstallation installation & service manual.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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