Your boiler is operating normally and has successfully lit the flame to heat your water or radiators.

Burner ignited

What causes this fault?

This fault occurs when the boiler's internal flow sensor incorrectly detects that water is running through the hot water pipes, even when all your taps are closed. The most common reason is a sticking internal component or a faulty sensor that is sending a false signal to the boiler's brain. Because the boiler thinks you are prioritising a hot bath or shower, it refuses to switch over to provide heat for your radiators.