High Lockout
S.32 on Vaillant ecoTEC Pro / ecoTEC Plus

Your boiler is temporarily pausing because the internal fan is not spinning at the correct speed needed to safely light the burner.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Waiting period because of fan speed deviation

What causes this fault?

This fault occurs when the boiler's control system detects that the internal fan is spinning too slowly or too quickly compared to the speed required for safe operation. The most common reason is a mechanical failure within the fan motor or a software communication error from the main circuit board that prevents the fan from reaching the correct RPM.

This fault is slightly more common in winter as cold, damp air can cause older fan bearings to seize or electrical components to struggle during the initial start-up phase.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

Find a Gas Safe engineer
Search the official register →

Related fault codes

Related guides you might find useful