High Lockout
AL52 on Vokera Mynute 23E

Your boiler has stopped working because of an internal communication error with its main brain, often caused by a failing circuit board.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Internal fault

What causes this fault?

This fault occurs when the boiler's internal computer chips stop talking to each other correctly. It is usually caused by electrical components on the main control board wearing out or becoming unstable due to age. In some cases, loose or damaged wiring between the internal sensors and the brain of the boiler can also trigger this specific error.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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