High
Reset Light (Ignition) on Vokera Mynute 23E

Your boiler is unable to light the gas to start the heating process, causing the system to lock out for safety.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

What the manual says

Manufacturer manual

The appliance fails to ignite during the ignition sequence.

From this model's manual
Verified against the Mynute 10e installation & service manual.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

What causes this fault?

This fault occurs when the boiler attempts to start up but cannot successfully establish a flame to heat the water. The most common reasons include a lack of gas supply to the unit, a worn-out spark electrode that can no longer create a light, or a faulty gas valve that isn't opening correctly.

This issue can be more frequent during extreme cold spells if the external gas regulator freezes or if there is a blockage in the flue due to heavy snow or ice.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

Find a Gas Safe engineer
Search the official register →

Avoid the next call-out bill

A cover plan would handle faults like Reset Light (Ignition): no call-out fees, no surprise bills.

Approved partner
Domestic Appliance Guard
Unlimited call-outs, 24/7 helpline, no price-hike promise
Get a quote →

Affiliate links. We may earn a commission at no extra cost to you.

Related guides you might find useful