High Lockout
Low-pressure fault code on Vokera Mynute 23E

Your boiler has stopped working because the water pressure inside the system has dropped too low to allow it to run safely.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Insufficient system water pressure (min. 0.5 bar) resulting in the pump and fan being prevented from operating.

What causes this fault?

This fault occurs when the internal water pressure drops below the minimum level required for the boiler to fire up safely. The most common reasons are a slow leak somewhere in your radiator network or the pressure being manually drained away during recent plumbing work.

This issue often appears when you first turn the heating back on in autumn, as the expansion and contraction of pipes can highlight small leaks that developed over the summer.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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