High Lockout
Reset Light (Overheat) on Vokera Mynute 23E

Your boiler has switched itself off as a safety precaution because it has either failed to light or has become too hot.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

The boiler has failed to ignite or has overheated, when this happens the boiler automatically shuts down and requires to be reset manually.

What causes this fault?

This fault occurs when the boiler's internal sensors detect that the water temperature has exceeded a safe limit or the flame failed to light after several attempts. Often, this is caused by a lack of water flow through the heat exchanger, perhaps due to a failing pump or an airlock, triggering the safety shut-off to prevent internal damage. It can also be caused by a build-up of debris or a fault with the ignition system preventing a stable flame.

This issue is more frequent in winter when the heating system is under maximum load, which can highlight existing circulation problems or pump fatigue.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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