What the manual says
Manufacturer manualNo reception by main board Connection fault between main PCB and interface; Faulty interface; Faulty main PCB (processor
What causes this fault?
This fault occurs when the boiler's internal sensors detect a massive temperature difference between the water entering and leaving the unit, usually because the water has stopped moving. The most common reason is a failed internal pump or a heavy buildup of sludge and debris blocking the main heat exchanger. Without proper flow, the water inside the unit reaches a boiling point almost instantly, forcing the system to shut down for safety.
This issue is most frequently seen during the first cold snap of autumn when a boiler is switched back on after being idle all summer, often causing a seized pump to finally give up.
Engineer required
This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.
Avoid the next call-out bill
A cover plan would handle faults like F.11: no call-out fees, no surprise bills.
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