Emergency Lockout
F.25 on Vaillant ecoMAX Pro 28E

Your boiler has automatically shut down because the internal temperature of the exhaust gases has reached an unsafe level.

Act immediately

Turn off your boiler and stop using gas appliances. Call a Gas Safe engineer now. This fault can be dangerous if ignored.

Technical description

Flue gas thermostat has interrupted the safety loop

What causes this fault?

This fault occurs when the gases being pushed out of your chimney reach a dangerously high temperature, triggering a safety sensor to shut the system down. The most common reason is a buildup of debris or limescale inside the main heat exchanger, which prevents heat from being transferred to your water and instead sends it out through the flue. It can also be caused by a faulty sensor sending an incorrect reading to the boiler's computer.

This fault is more frequent during the winter months when the boiler is under heavy load and running for long periods to heat the home.

Engineer required

This is a emergency severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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