High
F.25 on Vaillant ecoMAX Pro 28E

Your boiler is overheating because water is not flowing through it properly, which has triggered a safety shutdown to prevent damage.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

What the manual says

Manufacturer manual

Maximum temperature rise slope Possible external pump failure; Air in system restricting movement of water. Insufficient

From this model's manual
Verified against the Vaillant Ecomax Pro 28e installation & service manual, page 26.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

What causes this fault?

This fault occurs when the gases being pushed out of your chimney reach a dangerously high temperature, triggering a safety sensor to shut the system down. The most common reason is a buildup of debris or limescale inside the main heat exchanger, which prevents heat from being transferred to your water and instead sends it out through the flue. It can also be caused by a faulty sensor sending an incorrect reading to the boiler's computer.

This fault is more frequent during the winter months when the boiler is under heavy load and running for long periods to heat the home.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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