What the manual says
Manufacturer manualNo reception by the local user interface
What causes this fault?
This fault occurs when the main brain of the boiler loses its digital connection with the display panel or external controls. The most common reason is a loose or damaged internal wiring connection, though it can also be caused by an electrical component on one of the circuit boards wearing out.
Engineer required
This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.
Avoid the next call-out bill
A cover plan would handle faults like F12: no call-out fees, no surprise bills.
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