High
F4 on Vaillant ecoMAX Pro 28E

Your boiler has failed to keep the flame lit and has locked itself out for safety.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

What the manual says

Manufacturer manual

Ignition fault (lockout) Went out when lit

From this model's manual
Verified against the Vaillant Ecomax Pro 28e installation & service manual, page 26.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

What causes this fault?

This fault occurs when the boiler successfully lights but then immediately loses the flame signal, causing it to shut down for safety. The most common reasons are worn-out sensors that can no longer 'see' the flame or a gas valve that isn't providing a steady enough flow of fuel to keep the burner lit.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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Avoid the next call-out bill

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