High Lockout
F.6 on Vaillant ecoMAX Pro 28E

Your boiler has stopped working because a sensor that measures the temperature of the water leaving the unit has stopped sending a reliable signal.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Your flow NTC has developed a fault.

What causes this fault?

This fault occurs when the internal sensor responsible for monitoring the heat of the water leaving the boiler fails to send a consistent electrical signal to the main control board. The most common reason is that the sensor has either suffered an internal electrical failure or developed a loose connection, causing the boiler to shut down as a safety precaution. Over time, constant changes in temperature can wear these components down until they eventually fail to report accurately.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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