High Lockout
F24 on Vaillant ecoMAX Pro 28E

Your boiler has shut down because the water returning from your radiators has become too hot, usually due to a lack of water flow through the system.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Central heating return t° >90°C

What causes this fault?

This fault occurs when the water returning to the boiler is nearly boiling, which usually means the heat isn't being carried away to your radiators quickly enough. The most common reason is a failing pump that can't circulate the water, or a blockage in the system pipework that is restricting the flow.

This fault is more common when the heating is first turned on after summer, as circulation pumps can often seize up after long periods of inactivity.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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