High
F01 on Glow-worm Ultracom 35 Store

Your boiler has stopped working because a sensor that monitors the temperature of the water returning from your radiators has developed a fault.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

What the manual says

Manufacturer manual

Return heating thermistor fault

From this model's manual
Verified against the Glow Worm/Glow Worm Ultracom 35 Store 4701915 installation & service manual.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

What causes this fault?

This fault occurs when the boiler's control board receives an incorrect or missing electrical signal from the sensor that monitors water temperature coming back from your radiators. The most common reason is that the sensor has physically failed due to age, though it can also be caused by loose or damaged internal wiring.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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Related fault codes

All 70 fault codes on the Ultracom 35 Store

Seeing a different code? Every code this model can display, in one place.

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