High Lockout
F22 on Glow-worm Ultracom 35 Store

Your boiler has detected that the water pressure is too low to operate safely and has shut down to prevent damage.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Low water pressure or No water in boiler fault

What causes this fault?

This fault occurs when the system lacks enough water pressure to circulate heat safely, causing the boiler to shut down to protect the heat exchanger. The most common reason is a slow leak somewhere in your radiators or pipework, or simply that the system needs to be topped up after air was bled from the radiators.

This code is frequently seen in autumn when homeowners turn their heating back on for the first time after summer, revealing pressure drops that occurred while the system was idle.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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