Low Information
S.32 on Glow-worm Ultracom 35 Store

Your boiler has temporarily paused operation because it has detected very cold temperatures or an unusual fluctuation in the fan speed, often caused by strong winds or a blocked flue.

Monitor it

This is a minor fault. Keep an eye on it and mention it at your next annual boiler service. Reset the boiler and see if it clears.

Technical description

Antifreeze active – fan speed variation too high – waiting during blocking function

What causes this fault?

This code appears when the boiler's internal sensors detect that the fan speed is fluctuating too much or that temperatures have dropped near freezing. This usually happens because strong winds are blowing back down the flue pipe or there is a physical restriction, such as ice or debris, causing the fan to struggle to maintain a steady speed. The boiler pauses briefly as a safety measure to protect the components from freezing or incorrect combustion.

This fault is most common during the winter months, specifically during periods of extreme frost or very high winds.

DIY fix possible

Check the external flue pipe for any obstructions like leaves or debrisEnsure the external condensate pipe has not frozen if the weather is very coldWait 15-20 minutes for the boiler to finish its automatic defrost cycle

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