High
F011 on Intergas Xclusive 24

Your boiler has detected a problem with one of its internal temperature sensors, which means it cannot accurately measure heat levels and has stopped working for safety.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

What the manual says

Manufacturer manual

Sensor fault S0.

From this model's manual
Verified against the Intergas Xclusive installation & service manual.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

What causes this fault?

This fault occurs when the boiler's main internal thermometer fails to report an accurate temperature reading to the control board. It is usually caused by the sensor's internal components wearing out over time or a loose connection in the wiring that prevents the signal from getting through.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

Find a Gas Safe engineer
Search the official register →

Avoid the next call-out bill

A cover plan would handle faults like F011: no call-out fees, no surprise bills.

Approved partner
Domestic Appliance Guard
Unlimited call-outs, 24/7 helpline, no price-hike promise
Get a quote →

Affiliate links. We may earn a commission at no extra cost to you.

Related fault codes

Related guides you might find useful