Medium
F027 on Intergas Xclusive 24

Your boiler is having trouble reading the outside temperature because the sensor or its wiring has developed an electrical fault.

Book a service

This fault should be looked at by a Gas Safe engineer within the next week or two. It may get worse if left.

What the manual says

Manufacturer manual

Short circuit of outdoor sensor S6.

From this model's manual
Verified against the Intergas Xclusive installation & service manual, page 64.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

What causes this fault?

This fault occurs when the boiler's control system detects an abnormal electrical signal, suggesting that the wires for the outdoor temperature sensor have touched each other or the sensor itself has failed internally. The most common reason is water ingress into the sensor casing or physical damage to the cable running along the outside of your property. Without an accurate reading, the boiler cannot adjust its efficiency based on the weather conditions outside.

This fault is more common during autumn and winter when heavy rain or frost can penetrate the sensor housing and cause an electrical short.

Engineer required

This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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