High
F012 on Intergas Xclusive 24

Your boiler has detected an issue with a temperature sensor that is preventing it from heating your home or water safely.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

What the manual says

Manufacturer manual

Sensor fault S5.

From this model's manual
Verified against the Intergas Xclusive installation & service manual, page 64.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

What causes this fault?

This fault occurs when the boiler's internal control system loses communication with the S5 temperature sensor or receives an incorrect reading. The most common reason is a physical failure of the sensor's internal components or a loose connection in the wiring harness that links the sensor to the main control board.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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