What the manual says
Manufacturer manualBMM fault.
What causes this fault?
This fault occurs when the two internal computers inside your boiler stop talking to each other. It is usually caused by a physical failure of the electronic circuits or a loose connection in the internal wiring, meaning the boiler can no longer verify it is operating safely. Because the system can't confirm vital safety checks, it shuts down completely as a protective measure.
Engineer required
This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.
Avoid the next call-out bill
A cover plan would handle faults like F019: no call-out fees, no surprise bills.
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