High
f015 on Intergas Xclusive 24

Your boiler has detected that a temperature sensor is not properly attached or is incorrectly mounted, preventing the system from heating up safely.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

What the manual says

Manufacturer manual

Mounting fault sensor S1

From this model's manual
Verified against the Intergas Xclusive installation & service manual, page 64.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

What causes this fault?

This fault occurs when the boiler's main flow temperature sensor has physically shifted or detached from the internal pipework. Because the sensor can no longer accurately measure how hot the water is, the system shuts down to prevent the boiler from overheating. This is often caused by a weakened retaining clip or vibration over time loosening the sensor's connection.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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