High
F003 on Intergas Xclusive 24

Your boiler has detected that the exhaust gases are getting too hot, so it has shut down as a safety precaution to prevent internal damage.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

What the manual says

Manufacturer manual

Flue gas temperature is too high.

From this model's manual
Verified against the Intergas Xclusive installation & service manual, page 63.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

What causes this fault?

This fault occurs when the internal heat exchanger cannot transfer heat into the water efficiently, causing the waste gases to reach a dangerous temperature. The most common reason is a buildup of limescale or debris inside the heat exchanger, but it can also be caused by a faulty sensor or a damaged burner seal allowing heat to escape where it shouldn't.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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