High
216 on Worcester Bosch Greenstar 12i System

Your boiler has detected that the internal fan is not spinning at the speed required to safely vent exhaust gases, so it has stopped working to prevent a hazard.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

What the manual says

Manufacturer manual

C6 Fan running too slow

From this model's manual
Verified against the Worcester Bosch Greenstar 12i System installation & service manual, page 63.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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