High
317 on Worcester Bosch Greenstar 12i System

Your boiler has detected a faulty connection in the sensor that monitors the temperature of the gases leaving your flue, which has caused it to stop working to ensure your safety.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

What the manual says

Manufacturer manual

A3 Flue gas sensor shorted

From this model's manual
Verified against the Worcester Bosch Greenstar 12i System installation & service manual, page 63.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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