Emergency
Fb 365 on Worcester Bosch Greenstar 12i System

Your boiler has detected a potential issue with its internal gas control mechanism and has safely shut itself down to prevent any risk.

Act immediately

Turn off your boiler and stop using gas appliances. Call a Gas Safe engineer now. This fault can be dangerous if ignored.

Technical description

Gas valve EV1 leak test failed - Gas valve leak.

Engineer required

This is a emergency severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

Find a Gas Safe engineer
Search the official register →

Related fault codes

Related guides you might find useful