Emergency
FA 306 on Worcester Bosch Greenstar 12i System

Your boiler has detected that the flame inside is not going out properly even after it has tried to shut the gas supply off.

Act immediately

Turn off your boiler and stop using gas appliances. Call a Gas Safe engineer now. This fault can be dangerous if ignored.

What the manual says

Manufacturer manual

Ionisation detected after the gas valve closed.

From this model's manual
Verified against the Worcester Bosch/Worcester Bosch Greenstar 12i System installation & service manual.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

Engineer required

This is a emergency severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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Related fault codes

All 224 fault codes on the Greenstar 12i System

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