High
C7 214 on Worcester Bosch Greenstar 12i System

Your boiler's internal air intake system is failing to start, which prevents the unit from igniting to provide heating or hot water.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Fan does not run during the start up phase

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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