High
282 H5 on Worcester Bosch Greenstar 12i System

Your boiler has detected that the water pump responsible for circulating heat around your home has stopped working or is failing to provide a signal.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

No feedback from pump

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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