Medium
8E on Worcester Bosch Greenstar 12i System

Your boiler has reverted to its original factory settings and is currently waiting for you to complete the initial setup to get it running again.

Book a service

This fault should be looked at by a Gas Safe engineer within the next week or two. It may get worse if left.

What the manual says

Manufacturer manual

Reset to factory settings: The screen will then display code 8E with the spanner symbol.

From this model's manual
Verified against the Worcester Bosch Greenstar 12i System installation & service manual.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

Engineer required

This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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Avoid the next call-out bill

A cover plan would handle faults like 8E: no call-out fees, no surprise bills.

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