Low
265 on Worcester Bosch Greenstar 12i System

Your boiler is temporarily pausing because your heating system is requesting less heat than the boiler is physically capable of producing at its lowest setting.

Monitor it

This is a minor fault. Keep an eye on it and mention it at your next annual boiler service. Reset the boiler and see if it clears.

What the manual says

Manufacturer manual

EMS intelligent controller has forced stand-by-mode due to low heating load. The appliance is compensating for the power required from the EMS room controller and is less than the minimum output of the boiler (only available when using EMS intelligent controls with the optional integral diverter valve kit).

From this model's manual
Verified against the Worcester Bosch Greenstar 12i System installation & service manual, page 63.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

DIY fix possible

Check your room thermostat settings to ensure they are not set too low compared to the current ambient temperatureEnsure your radiator valves are open to allow more heat to circulateTurn the heating off for 10 minutes and restart the system to reset the intelligent controller

Find a Gas Safe engineer
Search the official register →

Avoid the next call-out bill

Monthly cover means no unexpected bills when your boiler breaks down.

Approved partner
Domestic Appliance Guard
Unlimited call-outs, 24/7 helpline, no price-hike promise
Get a quote →

Affiliate links. We may earn a commission at no extra cost to you.

Related fault codes

Related guides you might find useful