Medium
D4 on Worcester Bosch Greenstar 12i System

Your boiler has detected that your radiators are not transferring heat properly, causing the water returning to the unit to be much cooler than the water leaving it.

Book a service

This fault should be looked at by a Gas Safe engineer within the next week or two. It may get worse if left.

What the manual says

Manufacturer manual

Temperature difference between supply and return exceeding limit

From this model's manual
Verified against the Worcester Bosch Greenstar 12i System installation & service manual.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

Engineer required

This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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