Medium
0E34 on Alpha Pro Tec Plus

Your boiler is struggling because the electricity supply it is receiving is weaker than it should be.

Book a service

This fault should be looked at by a Gas Safe engineer within the next week or two. It may get worse if left.

What the manual says

Manufacturer manual

Low powers supply voltage.

From this model's manual
Verified against the Alpha Pro Tec 24 installation & service manual, page 35.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

What causes this fault?

This fault occurs when the sensor responsible for monitoring your hot water temperature sends an impossible reading to the boiler's internal computer. It is usually caused by the sensor failing internally due to age or a loose connection in the wiring that prevents the signal from reaching the control board.

Engineer required

This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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Avoid the next call-out bill

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