High
0E32 on Alpha Pro Tec Plus

Your boiler has detected a faulty connection in the part that measures the temperature of your hot water, which is preventing it from heating your taps correctly.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

DHW sensor short circuit.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

Find a Gas Safe engineer
Search the official register →

Related fault codes

Related guides you might find useful