What the manual says
Manufacturer manualSimple cascade communication error.
What causes this fault?
This fault occurs when the boiler's control board receives conflicting information from the sensors that monitor the water temperature entering and leaving the unit. It typically happens because one of the sensors has failed internally or because a loose connection in the wiring is distorting the electrical signal. To protect the system from overheating or operating inefficiently, the boiler shuts down until the sensors provide consistent readings.
Engineer required
This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.
Avoid the next call-out bill
A cover plan would handle faults like 0E98: no call-out fees, no surprise bills.
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