High Lockout
0A7 on Alpha Pro Tec Plus

Your boiler has detected that the exhaust gases are becoming dangerously hot, so it has safely shut itself down to prevent damage.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

High flue temperature fault. Check for air in t

What causes this fault?

This fault occurs when the internal heat exchanger isn't transferring heat efficiently to the water, causing the leftover heat to escape into the exhaust flue at dangerous levels. The most common reasons are a buildup of debris and sludge inside the main heat exchanger or a failing sensor that is incorrectly reading the exhaust temperature.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

Find a Gas Safe engineer
Search the official register →

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