What the manual says
Manufacturer manualSimple cascade communication error.
What causes this fault?
This fault occurs when the communication link between multiple boilers in a shared system is broken or interrupted. The most common reason is a loose connection in the wiring that links the units together, or a failure in the electronic control board that manages how the boilers talk to each other.
Engineer required
This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.
Avoid the next call-out bill
A cover plan would handle faults like 0E99: no call-out fees, no surprise bills.
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