What the manual says
Manufacturer manualInternal fault (PCB)
What causes this fault?
This fault occurs when the boiler's main control board suffers a critical electronic failure or a loss of communication between internal components. It is often caused by a voltage surge in the mains electricity or by moisture getting onto the circuitry, which prevents the board from safely managing the boiler's functions.
Engineer required
This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.
Avoid the next call-out bill
A cover plan would handle faults like E 11: no call-out fees, no surprise bills.
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